Customer Relationship Management
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Business Solutions (733)
   Accounting and Finance (19)
Budgeting, Financial Planning and Analysis
Compliance Management/ Sarbanes-Oxley Compliance
Enterprise Financial Management Solutions
Fixed Asset Management
Job Costing
Portfolio and Investment Management
Treasury / Cash / Risk Management
   Business Intelligence (159)
Business Activity Monitoring (BAM)
Business Intelligence Solutions
Business Planning
Business Process Automation
Business Process Management (BPM)
Business Process Outsourcing
Competitive Analysis
Decision Support Systems
Embedded Reporting
Enterprise Dashboards
Enterprise Performance Management/ Balanced Scorecard
Executive Information Systems (EIS)
Modeling and Visualization
Needs Analysis Solutions
Neural Networks
Operational BI
Reporting and End-User Query Tools
Statistical Data Analysis
Technology ROI Tools
   Customer Service (100)
Automatic Call Distribution ACD
Call Center Management
Contact Center Management
Customer Self-service/ e-Self Help
Customer Service (General)
Help Desk and Call Management
On-line Customer Support
Service Organization Management
   Distribution and Warehousing (9)
Industrial Mobile Computing/ Rugged Handhelds
   Facilities Management (5)
Computer Maintenance Management (CMMS)
Enterprise Asset Management (EAM)
Materials Compliance Management Solutions
   General Office Automation (6)
E-Mail Management
Mailing List Management
Postal Management Solutions
   Groupware and Collaboration (24)
Collaborative Tools
Messaging Solutions
Secure Instant Messaging
Social Networks and Community Management
Teleconferencing
Web, Video and Audio Conferencing
   Human Resources (20)
Business Education and Training
Computer-Based Training
Courseware and Curriculum Management
IT Training and Certification
Web-Based Training and eLearning
Employee Self-Service Solutions
Human Capital Management
Human Resource Management
Integrated Human Resources Utilities
Professional Services Automation
Workforce Management
   Knowledge Management (41)
Electronic Document Delivery
Enterprise Content Management (ECM)
Enterprise Information Integration/ Metadata Management
Idea Management
Information Lifecycle Management
Knowledge Base Management
Records Management
Taxonomies/ Indexing/ Information Retrieval Tools
Workflow Automation
   Logistics and Procurement (16)
Inventory Management
Quoting and Cost Estimate Management
Strategic Sourcing Solutions
Supply Chain Management
Vendor Managed Inventory (VMI)
   Manufacturing and Process Management (71)
Batch Process
Capacity Requirements Planning (CRP)
Enterprise Resource Planning (ERP)
Lean Manufacturing
Maintenance, Repair and Operating Supplies (MRO)
Manufacturing Solutions (Integrated)
Operations Planning
Product Data Management/ Product Information Management
Product Life Cycle Management (PLM)
Quality Control
Shop Floor Control
Work Load Control
   Project Management (5)
Issue Tracking and Management
IT Portfolio Management
Project Accounting
Project Management Solutions
   Sales and Marketing (258)
Advertising Solutions
Channel Management
Contact Management
Customer Data Integration
Customer Experience Management (CEM)
Customer Information Management/ Customer Databases
Customer Relationship Management (CRM)
Direct Marketing
Email Campaign Management
Enterprise Marketing Automation
Market Research and Demographics
Marketing Management
Marketing Resource Management
Mobile Field Sales/ Wireless Connectivity
Revenue and Pricing Management
Sales Analysis & Reporting
Sales Force Automation (SFA)
Sales Management
Surveying Solutions

Web and Application Development (71)
   Application Development (21)
Embedded Application Development
Integrated Development Environments (IDE)
Open Source
Programming Languages
Rapid Application Development (RAD)
Scripting
Software Licensing Management
Technology Outsourcing
   Application Planning and Implementation (20)
Application Lifecycle Management(ALM)
Automated Software Quality (ASQ)
Build Management
Migration Tools and Services
Software Configuration Management (SCM)
Testing and Analysis
   E-Commerce Solutions (27)
Customer Interaction Management
Enterprise Search / Search Engines
Web Content Management and Publishing
Web Site Optimization
   Site Management (1)
   Web Page Authoring (1)
   Website Design and Development (1)
     

Infrastructure and Systems Management (599)
   Systems Integration (4)
   Database Solutions (48)
Data Cleansing/ Data Scrubbing
Data Quality
Data Warehousing
Database Administration
Database Migration and Conversion/ EDT
Database Planning and Implementation
Database Tuning
Databases
   Data Center Equipment (4)
Cooling Systems
Power Distribution
Surge Protection & Power Conditioning
   Desktop and Personal Computing (16)
Desktops/ Workstations
Handhelds/ PDA
Laptops/ Notebooks/ Tablet PCs
   Enterprise Application Integration (20)
Application Integration
Enterprise Service Bus (ESB)
Legacy Integration
Legacy Systems Analysis and Upgrade
Service Oriented Architecture (SOA)
   Web Services (6)
   Networking and Communications Solutions (132)
Call Processing
Communications Carriers
Content Delivery Networks/ Web Application Acceleration
Grid/ Utility Computing
Interactive Voice Response (IVR/ CTI)
Internet Access
Interoperability-Connectivity
Mobile Device Management
Network Management
Networks
Remote Access Technologies
Routers
Telecom Auditing and Expense Management
Telephony/ CTI/ VOIP
Unified Communications / Voice & Data Convergence
VPN, Extranet and Intranet Solutions
WAN/ LAN Solutions
Wi-Fi
Wireless Application Protocol (WAP)
Wireless Technologies and Mobile Computing
   Operating Systems and Subsystems (11)
   Planning and Analysis (2)
System Monitors
   Security Solutions (93)
Access Control
Anti-Spyware
Anti-Virus Solutions
Application Security
Authentication / Password Management
Content Filtering
Data Security
Encryption and Key Management
Endpoint Security
Enterprise Data Protection and Privacy
Firewalls
Fraud Detection & Prevention
Identity Management/ User Provisioning
Intellectual Property Protection/ Extrusion Prevention
Intrusion Prevention Solutions
Managed Security Services
Network Security
Security Monitoring
Security Policies
Usage Management and Monitoring
Vulnerability Assessment
Web Transaction Control Gateways
Wireless Security
   Servers (59)
Application Servers
Directory Servers
E-mail Servers
Entry Level Servers
Index Servers
Mainframe/ High-end Servers
Midframe/ Midrange Servers
Search Servers
Web Servers
   Storage Solutions (57)
Data Replication and Mirroring
Disk-based Backup & Storage/ RAID
Email Archiving
Storage Area Network (SAN)/ Network Attached Storage (NAS)
Storage Management
Storage Security
Tape Drives and Libraries
   Systems Management (147)
Application Management and Maintenance
Availability, Performance and Problem Management
Backup Systems and Services
Batch Processing
Change and Configuration Management
Clustering
Data and Application Distribution
Data Center Management
Desktop Management
Disaster Recovery
Enterprise Systems Management
IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
Load, Stress & Performance Testing
Remote Administration
Technology Planning and Analysis
Virtualization

Industry Specific Solutions (6)
   Healthcare / Health services (4)
Business Support
Clinical Data Repository
Electronic Medical Records (EMR)
Medical Billing
   Insurance (2)
Claims Processing
Insurance Management
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