Technology Outsourcing Software, Hardware, Services and Research Papers

Customer Relationship Management

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Weighing your call center hosting options by inContact

December 17, 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.

(PODCAST)

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Meeting Client Infrastructure Needs with Managed Hosting by Verio

January 29, 2010 - (Free Research) Read this case study to learn how Accrisoft used Verio’s virtual and managed server solutions to achieve competitive pricing and tech support, seamless reliability for their customers, gained optimum performance from a reliable platform and acquired a 15-20 percent increase in customers.

(CASE STUDY)

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Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 02, 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.

(PRESENTATION TRANSCRIPT)

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Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One by Verio

January 29, 2010 - (Free Research) In today's competitive environment, it is paramount for VARs and systems integrators to identify outsourced infrastructure providers that can deliver solutions that meet the new demands of IT departments. This paper will discuss the top 10 things to look for when seeking an infrastructure provider.

(WHITE PAPER)

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Delivering a Successful SaaS Model with Managed Hosting by Verio

January 29, 2010 - (Free Research) Some of the world’s most well-known brands, from Chase Bank to NBC Universal to PepsiAmericas, rely on The Revere Group as their trusted technology advisor. Learn how they were able to achieve increased revenue and fast response to customer requirements with flexible, high performance hosting from Verio.

(CASE STUDY)

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