Application Integration Software, Hardware, Services and Research Papers

Customer Relationship Management

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Making the Most of Mobile CRM: How to Effectively Leverage the Technology by Citrix

February 23, 2010 - (Free Research) In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.

(PODCAST)

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Realizing Rapid ROI Through Mobility by BlackBerry

February 18, 2010 - (Free Research) Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!

(WHITE PAPER)

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Upgrading Siebel CRM with Zero Downtime by Oracle Corporation

November 02, 2009 - (Free Research) This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges.

(WHITE PAPER)

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Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities by Blue Coat

March 2008 - (Free Research) This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions.

(WHITE PAPER)

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