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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) This document covers all the bases with CRM in the service provider environment, the pitfalls if you don't and the benefits when you do.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - Demonstrating a Solution Vs. a Bunch of Products by ZIGZAG Marketing, Inc.
July 2008 - (Free Research) In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - Problem Discovery & Product Objections by ZIGZAG Marketing, Inc.
July 2008 - (Free Research) When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bring Order to Chaos: A Guide for Creating a Corporate Mobility Policy by Nokia.
March 2008 - (Free Research) Within IT, requests come from different users and departments for mobile access to corporate applications and data. This guide will help you gain control over your mobile assets by establishing a corporate mobility policy and how to avoid common pitfalls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience. by SAP America, Inc.
June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Ways BPM Can Improve Complex Sales - Turning Prospects into Customers by Metastorm
February 2008 - (Free Research) BPM enables organizations to rapidly adapt customer on-boarding processes, ensuring there is no gap between a mandated process change and enforcement of that change.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turn Customer Data into Actionable Information and Insight with CRM Analytics by Business Objects
August 2008 - (Free Research) Gain real-time insight into customer data to deliver faster, more effective decisions and positively impact the bottom line. Learn how analytics can increase ROI by turning customer data from sales and marketing systems into actionable information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take Sales to the Next Level with Information OnDemand by Business Objects
May 2008 - (Free Research) Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance, Regular Use, and Increased Sales among Salespeople. by Landslide Technologies, Inc.
June 2008 - (Free Research) SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2 by Landslide Technologies, Inc.
June 2008 - (Free Research) This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fire & Security Success Story by SERVICEPower.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SageCRM: Part of the Sage Accpac Extended Enterprise Suite by Sage Software.
July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Mobile: Developing an Application Mobilization Plan for your Business by BlackBerry
June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bringing Wi-Fi and Cellular Together in One Smartphone by BlackBerry
April 2008 - (Free Research) Wi-Fi® enabled BlackBerry® smartphones give you Wi-Fi access, which means that if your organization has deployed the BlackBerry Enterprise Solution, you can securely access all your corporate data over Wi-Fi networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool by BlackBerry
March 2008 - (Free Research) adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution™.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM for the Professional on the Go by BlackBerry
March 2008 - (Free Research) Read this paper to find out what your customers are looking for from you, what mobile CRM really is, and steps and consideration for deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

How Software as a Service (SaaS) can Solve Real World Business Challenges by SpringCM
May 2008 - (Free Research) See how the on-demand delivery model can solve these challenges and are already being used by companies such as Avon, Stratus Technologies, GE and many others.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company)
November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company)
Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Datex Order Management System OMS: Automation for Order Processing by Datex Corporation.
July 2008 - (Free Research) Datex EX Order Management System is a real-time order control system that allows users to access company’s information virtually anywhere using the internet.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datex Customer Service Solutions: Let Our Team of Experts Work for You by Datex Corporation.
July 2008 - (Free Research) For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datex Corporation & Best Software SLX: Saleslogix 6.2 for Customer Relationship Management by Datex Corporation.
July 2008 - (Free Research) SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Sales Force Automation MSFA: The Pocket PC Solution for the Mobile Sales Force by Datex Corporation.
July 2008 - (Free Research) With Datex EX MSFA solution, your sales force gains the access to critical customer and product information allowing them to reduce their response time to customers while increasing their productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Hot’s Not: Lead Scoring for Better Results by Vtrenz, Inc
June 2008 - (Free Research) This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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