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Customer Relationship Management

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Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc.

February 03, 2010 - (Free Research) While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization.

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Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM

March 02, 2009 - (Free Research) This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.

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Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge

March 13, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.

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The End User Experience: The Working End User by Intel Technology Provider

December 07, 2009 - (Free Research) This presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today.

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