Decision Support Systems Software, Hardware, Services and Research Papers

Customer Relationship Management

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Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO

December 22, 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.

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Managing the Extended Enterprise for Profitable Growth by SAP America, Inc.

December 31, 2010 - (Free Research) When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise.

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Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc.

August 02, 2011 - (Free Research) This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.

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Why Business Rules Are Critical for Retail Success by FICO

December 22, 2011 - (Free Research) With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.

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